Late fees/fines

Answer

How to pay library charges

  • Effective January 2022, GRRL no longer charges late fees for items and all past late charges have been removed; replacement costs are still assessed for items considered lost (overdue 45 days)
  • Pay balances online with a credit card by logging in at https://search.griver.org with library card number and PIN. Details on this page: https://griver.org/make-a-payment
  • Pay in person with cash/check at any of our locations: https://griver.org/locations
  • Some locations are able to accept credit cards at self-check machines
  • Patrons may pay charges on library computers

Lending periods

  • Children's Materials: Children's materials loan for three weeks.
  • Children's DVD and VHS : Most children's VHS and DVD items loan for seven days, including the day checked out. A limited collection has a designated three-week loan period. 
  • Other VHS : VHS items excluding children's materials loan for seven days, including the day checked out. A limited collection has a designated three-week loan period. 
  • Other DVD: DVD items excluding children's materials loan for seven days, including the day checked out. A limited collection has a designated three-week loan period. 
  • Interlibrary Loan: The loan period on interlibrary loan items is set by the lending library, not GRRL. 
  • Magazines : The loan period on magazines is three weeks. The charge for magazine replacement is $1.
  • All Other Materials: The loan period on other items is three weeks. 

Collection Agency

  • Accounts with a total unpaid balance of $25 or more will be turned over to Unique Management Services (a collection agency that helps libraries collect materials and money they are owed).
  • Accounts are turned over to UMS no less than 30 days after a courtesy billing notice is sent.
  • A $10 service fee is added to the patron account when it is turned over to UMS. Parents or guardians are responsible for debts incurred by minor children.

Other notes about charges

  • Balances over $1 must be paid before items may be checked out.
  • Contact your local library staff for questions about charges. You may also contact the Patron Services Specialist at (320) 650-2510 if you have questions about collection agency charges and fines.
  • Last Updated Dec 30, 2021
  • Views 10
  • Answered By Beth Ringsmuth Stolpman

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