Late fees/fines
Answer
How to pay library charges
- Effective January 2022, GRRL no longer charges late fees for items and all past late charges have been removed; replacement costs are still assessed for items considered lost (overdue 45 days)
- Pay balances online with a credit card by logging in at https://search.griver.org with library card number and PIN. Details on this page: https://griver.org/make-a-payment
- Pay in person with cash/check at any of our locations: https://griver.org/locations
- Some locations are able to accept credit cards at self-check machines
- Patrons may pay charges on library computers
Lending periods
- Children's Materials: Children's materials loan for three weeks.
- Children's DVD and VHS : Most children's VHS and DVD items loan for seven days, including the day checked out. A limited collection has a designated three-week loan period.
- Other VHS : VHS items excluding children's materials loan for seven days, including the day checked out. A limited collection has a designated three-week loan period.
- Other DVD: DVD items excluding children's materials loan for seven days, including the day checked out. A limited collection has a designated three-week loan period.
- Interlibrary Loan: The loan period on interlibrary loan items is set by the lending library, not GRRL.
- Magazines : The loan period on magazines is three weeks. The charge for magazine replacement is $1.
- All Other Materials: The loan period on other items is three weeks.
Collection Agency
- Accounts with a total unpaid balance of $25 or more will be turned over to Unique Management Services (a collection agency that helps libraries collect materials and money they are owed).
- Accounts are turned over to UMS no less than 30 days after a courtesy billing notice is sent.
- A $10 service fee is added to the patron account when it is turned over to UMS. Parents or guardians are responsible for debts incurred by minor children.
Other notes about charges
- Balances over $1 must be paid before items may be checked out.
- Contact your local library staff for questions about charges. You may also contact the Patron Services Specialist at (320) 650-2510 if you have questions about collection agency charges and fines.